This page provides answers for parents and carers considering or preparing for a residential family assessment at Churchfields Family Services. It explains what to expect during the assessment, the support available, and how the process works for families and children.
What is a residential family assessment?
A residential family assessment is a structured period during which professionals observe family life in a safe, supported environment. It helps understand parenting capacity, family relationships, and how children’s needs are met in everyday routines, so that informed decisions can be made for the future.
Why might my family be referred?
Families may be referred when there are concerns about parenting or child safety and a residential setting is considered the best way to understand family strengths and support needs. The assessment provides a detailed view of family life over time.
How long will the assessment last?
The length of a residential assessment varies based on individual family circumstances and the information needed by referring professionals. Your social worker or referring authority will discuss expected timelines with you.
Where is Churchfields located?
Churchfields is located in a peaceful rural setting at 5 Teston Road, Offham, West Malling, ME19 5PD. The calm surroundings support focused assessment work while being close to local amenities in West Malling.
Who will be living with us?
Other families may also be staying at the centre during your assessment, but each family has private accommodation. Staff are on site to provide guidance and support throughout your stay.
Will my child’s school be involved?
Yes — where relevant, staff will work with local schools or early years settings to understand your child’s routines, needs and development in both home and school environments.
Can I bring my own belongings?
Yes — we encourage you to bring personal items that help your family feel comfortable, such as bedding, toys, books, comfort items for children, and necessary clothing.
What happens if I have specific support needs?
We aim to meet the needs of all families. Please tell your referring professional about any requirements (e.g. language, communication, learning needs) so we can plan appropriate support before you arrive.
How does daily life work at Churchfields?
Families live together in a home‑like setting. You will practise daily routines such as meal preparation, childcare, and bedtime. Staff are there to offer guidance, encouragement, and support throughout your day.
What support will I receive?
A key worker and wider multidisciplinary team will work with your family during the assessment. They support you with routines, communication, safety, and reflection — always in a respectful, non‑judgmental way.
Will we be able to go out into the local community?
Yes — where appropriate, families are supported to access local facilities, parks, shops, and community spaces as part of everyday life and assessment work.
Can family and friends visit?
Visits are agreed on a case‑by‑case basis and coordinated with your key worker and the referring authority. We always prioritise what is safe and in the best interests of the children involved.
What information will be included in the final report?
The residential assessment report will include:
The report is written clearly to support decision‑making by professionals involved in your case.
Will we get a copy of the report?
Yes — you and your representatives have the right to see your assessment report. Your key worker or referring professional will explain how this will be shared with you.
Who can I contact if I have questions?
If you have questions before your visit, please speak to your social worker or referring professional. You can also contact our team at Churchfields for general information and guidance